Helping You Through Life's Important Moments
How We Can Help
Practical help with paperwork, claims and life changes when you’re not sure what to do next.
Deceased Estates
Help with documents, reporting and the practical steps that follow after someone passes away.
RAF Claims
Help with RAF claims after a road accident, including documents, forms and claim follow-ups.
Divorce Matters
Help with divorce paperwork, pension interests and the steps needed after a settlement.
Employee Benefits
Help with pension, provident fund, GEPF, UIF, COIDA and other employee benefit claims.
Wills
Help getting your information and documents ready so you can put your will in place.
Why Families Choose Us
Clear Explanations
We explain things in plain language so you know what is happening.
Practical Help
We help you work through the forms, documents and steps that need attention.
Respectful Service
We understand that some matters are personal and sensitive. We deal with them with care and respect.
Clear Next Steps
We help you understand where things stand and what needs to happen next.
Important life events often come with paperwork, unfamiliar processes and difficult decisions. We help you understand what needs to happen, what documents may be required and what your next step should be, so the process feels less overwhelming and more manageable.
Get Started in 4 Clear Steps
1. Tell Us What You Need
Start with a simple conversation about your situation.
2. We Explain The Process
We explain what needs to happen and what documents may be required.
3. We Help With The Admin
We assist with forms, documents and process follow-ups.
4. You Know What Comes Next
You receive clear guidance on the next steps until your matter is finalised.
Helpful Guides
What to Do When Someone Passes Away
Understanding Pension and Employee Benefits
Pension and Employee Benefits
Getting Ready to Make a Will
Make a Will
Frequently Asked Questions
Deceased Estates
Where do I start after a death?
Start by gathering the basic documents, including the death certificate, the original will if there is one, ID and marriage documents, and information about the person’s assets. A deceased estate should generally be reported to the Master of the High Court within 14 days.
What if there is no will?
The estate can still be dealt with. If there is no valid will, the law sets out who may inherit from the estate. This is known as intestate succession.
What is a Letter of Authority?
These are documents issued by the Master giving someone authority to deal with the estate. Estates below R250,000 may qualify for a Letter of Authority, while larger estates normally require a Letter of Executorship and a fuller administration process.
How long can an estate take to finalise?
There is no single timeline. It depends on the size of the estate, the assets involved, whether the documents are complete, and whether there are disputes or delays with other organisations. Missing information is a common cause of delays.
Who can deal with the estate?
The Master appoints an executor or representative to deal with the estate. The appointment document confirms who has authority to act on behalf of the estate.
Employee & Pension Benefits
What benefits may be payable?
Depending on the employer and fund, there may be pension or provident fund death benefits, group life cover, funeral benefits, unpaid salary or leave, and other employer benefits. Each benefit has its own rules, so it is important to check with both the employer and the relevant fund.
Do pension benefits go to the estate?
Not always. For many retirement funds covered by the Pension Funds Act, the fund must identify dependants and nominees and decide how the death benefit should be shared. The deceased person’s nomination form is important, but it does not always decide the final payment.
What if there is no beneficiary nomination form?
There may still be benefits payable. The fund will normally need to identify possible dependants and apply its rules before deciding who should receive the benefit. GEPF also has its own rules for death benefits where no valid nomination exists.
Why do benefit claims take time?
The fund may need to confirm family relationships, trace dependants, check nomination forms and collect supporting documents before making a decision. Delays can also happen when information is missing or different family members give conflicting information.
What documents will I need?
Useful documents often include the death certificate, IDs, marriage or relationship documents, children’s birth certificates, bank details, employment information and any pension or benefit records you can find. The exact documents depend on the fund or employer. GEPF, for example, uses specific forms for spouse and child pension claims.
Motor Vehicle Accidents
Who can claim from the RAF?
Start by gathering the basic documents, including the death certificate, the original will if there is one, ID and marriage documents, and information about the person’s assets. A deceased estate should generally be reported to the Master of the High Court within 14 days.
What can the RAF pay for?
The estate can still be dealt with. If there is no valid will, the law sets out who may inherit from the estate. This is known as intestate succession.
Do I need a lawyer?
These are documents issued by the Master giving someone authority to deal with the estate. Estates below R250,000 may qualify for a Letter of Authority, while larger estates normally require a Letter of Executorship and a fuller administration process.
What should I keep after an accident?
There is no single timeline. It depends on the size of the estate, the assets involved, whether the documents are complete, and whether there are disputes or delays with other organisations. Missing information is a common cause of delays.
How long do I have to claim?
The Master appoints an executor or representative to deal with the estate. The appointment document confirms who has authority to act on behalf of the estate.
Wills
Why should I have a will?
Start by gathering the basic documents, including the death certificate, the original will if there is one, ID and marriage documents, and information about the person’s assets. A deceased estate should generally be reported to the Master of the High Court within 14 days.
Who can make a will?
The estate can still be dealt with. If there is no valid will, the law sets out who may inherit from the estate. This is known as intestate succession.
What makes a will valid?
These are documents issued by the Master giving someone authority to deal with the estate. Estates below R250,000 may qualify for a Letter of Authority, while larger estates normally require a Letter of Executorship and a fuller administration process.
Can a beneficiary be a witness?
There is no single timeline. It depends on the size of the estate, the assets involved, whether the documents are complete, and whether there are disputes or delays with other organisations. Missing information is a common cause of delays.
Where should I keep my will?
The Master appoints an executor or representative to deal with the estate. The appointment document confirms who has authority to act on behalf of the estate.